0208 764 1254 info@nphc.co.uk

Saying Goodbye

Losing loved ones


‘If it Should Be’

If it should be that I grow frail and weak
And pain should keep me from my sleep
Then please do what should be done
For my battle can not be won.
You will be sad, I understand
Don’t let your grief then stay your hand,
For this day, more than all the rest,
Your love and friendship stand the test.
So although I will no longer wag my tail
My trust in you will never fail
I know in time you will see
It’s only kindness you’ve done for me.

We understand the sense of loss when a pet passes away and appeciate that each person’s grief is unique and personal. To help fulfil your wishes for your pet’s farewell there are a number of options available to you with the help of us and The Surrey Pet Cemetery. They are the only independant pet crematorium & cemetery in Surrey, providing a professional and caring service for bereaved pet owners during their pet’s final care.

In your own time feel free to visit Surrey Pet Cemetery’s website for more information.

Phone Number

01342 893069


The Surrey Pet Cemetery & Crematorium
Byers Lane
South Godstone

Here at Norbury Pet Health Centre with the help of Surrey Pet Cemetery, we are able to offer a number of options regarding the continued care of your pet after their passing. These include:

Individual Cremation

For your pet’s cremains to be returned to you within a scatter box or a casket of your choice


The Surrey Pet Cemetery is set on five acres of Surrey countryside, provding a peaceful resting place for your beloved pet.

Farewell Services

A discreet farewell service, with same day cremation at Surrey Pet Cemetery

Communal Cremation

For pets cremated collectively with no return of remains; these are retained at the cemetery.

The Ralph Site - Pet Loss Support

The Ralph site is an online community giving support to pet carers who have lost a beloved companion.

Euthanasia – time to say goodbye

The life expectancy of a pet is generally much longer than that of a wild animal. Breed also has a significant influence of lifespan. At some stage it may become obvious that your pet’s life is drawing to a close. It is then that you will face a painful and difficult decision on whether your pet should be taken to the vet to be put gently and painlessly to sleep. Below we answer some questions that are often asked or thought about at this sad time.


When is euthanasia necessary?

Euthanasia (often called ‘putting to sleep’) is the term used by vets for the process of preventing the suffering of an animal that is too old or sick to have a happy and fulfilled life. It is never an easy decision and many owners understandably delay making it for as long as possible. Pain is not the only form of suffering, quality of life is important too and there are a number of situations in which euthanasia is the kindest thing to do for your pet.

Consider euthanasia if your pet is:

• Suffering untreatable pain,

• No longer able to eat or drink normally,

• Unable to breathe properly because their lungs and heart are diseased,

• No longer able to empty its bowels or bladder without pain or they are incontinent,

• Unable to stand or move normally,

• So blind, deaf or aged that it cannot cope with everyday living,

• or if the emotional or financial demands of caring for your pet are more than you can manage.

What will happen?

Your vet may shave the fur from a patch of skin on one of your pet’s front legs and insert a needle into a vein. Your pet will then be given an overdose of a drug (similar to an anaesthetic). This will make your pet lose consciousness (and they will no longer be able to feel pain or fear). Your pet will then be asleep in a very short time (usually a matter of seconds). Breathing and heart beat will stop a few seconds later. If your pet is fearful or aggressive it will often be given a sedative before the fatal injection is given.

Will my pet suffer?

The process is completely painless. In their last moments, your pet may give a gasp. Your pet is asleep and the sound is caused by a spasm of muscles that is perfectly normal. Other muscles in your pet’s body may also twitch and, as its body relaxes, your pet may empty its bowels or bladder.

Should i be there at the end?

Discuss in advance with your vet whether you wish to be with your pet when it is put to sleep. It may be less stressful for your pet to be held in your arms and to be able to hear a familiar voice. You may be comforted by knowing that your old friend suffered no pain and met a peaceful end. However, if you are frightened or anxious your pet may sense this and may also become upset.

Can my pet be put to sleep at home?

Vets usually prefer to see their patients at the clinic where all the equipment and trained staff they need close at hand, but euthanasia is a special situation for both the vet and yourself and, if you want to have your pet put to sleep in its own home then most vets will do this.

When is the right time for euthanasia?

It is you who must decide whether, or when, euthanasia is the right thing for your pet. Your vet will be able to advise you on what the options are and make a sensible recommendation but will not make the decision for you. It is rare that a decision has to be made on the spur of the moment, so it is much better to make your choice after talking it over with your vet and with other members of the family. It is important that all members of the family are involved with the decision-making process and that they are all in agreement. Do not exclude children from this – talking with them before the decision has been made may help them come to terms with it.

how will i feel?

It is perfectly natural to feel grief after losing a pet and there is no shame in feeling strong emotions. Sometimes the first response to a pets death is anger or guilt. Often people wonder whether anyone could have done more for their pet. The depth of friendship with pets may be greater than that of many human friends and a period of mourning is quite normal. However, people experience grief in different ways and there are no hard and fast rules about what you will feel. It may help to have someone to take you home after your pet has been put to sleep so that you do not have to return to an empty house. Talking to friends and family is important, especially your children (if you have any).

how will my children cope?

Losing a pet is often the first time that a child becomes aware of death. It is usually best to be honest with a child and explain the truth as clearly as you can. Children may want to say goodbye to their pet and seeing the dead body may help them to understand what has happened. It can be very therapeutic to mark the occasion with some kind of memorial such as a burial. Talking about the happy times you shared will often help them and you to come to terms with the change in your lives. Children frequently get over the loss of a pet much more quickly than adults.

what happens to my pet's body?

Your vet will explain what can be done with the body of your pet. They can arrange for your pet to be cremated, or you may choose to bury the body yourself. If you want to bury your pet in your garden, check first with your local authority that this is allowed and make sure that the body is buried at least 2 feet (about 60cm) below the surface. If your pet is cremated, it is usually possible for your vet to arrange for you to have its ashes returned, but you must inform them of your wishes at the time of euthanasia.

should i get another pet?

After the experience of losing a pet some people say they never want to own another pet. However, many others find that getting another pet helps them deal with their grief. The relationship you build with another pet will never be the same as the one you had, but it can be equally rewarding.

Any further questions?

The Norbury Vets team are always happy to talk about any issue regarding your pets care, end of life care can be especially stressful so please do contact us if  you have any questions or need to talk.

Contact Us

T: 0208 764 1254

A: 1203A London Road
SW16 4UY

E: info@nphc.co.uk


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